THE SERENITY EXPERIENCE
DISTRIBUTION TECHNOLOGY AUDITS
Our distribution technology audits offer a comprehensive evaluation of your hotel's online presence, covering CRS, GDS, OTA's, and your hotel's website. With a 360-degree perspective, we benchmark your performance against key competitors and market leaders. Our goal is to assist you in implementing industry best practices and optimizing the following areas:
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Key Selling Points
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Unique Experiences
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Brand Consistency
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Imagery Quality
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HOD & Property Information
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Rates & Room Types
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Hotel Policies
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Overall Content Management Display
By conducting thorough audits and implementing industry best practices, we empower your hotel to enhance its online distribution, improve competitiveness, and attract more guests.
HOTEL DESTRIBUTION CHANEL OPTIMIZATION
After auditing your property and implementing best practices, we remain dedicated to your success. As technology advances rapidly, managing online channels becomes more complex, with multiple points of sale to handle. Our distribution strategy focuses on optimizing your global online presence, ensuring that you are in the right place at the right time. With a tailor-made approach, we continuously enhance your hotel's visibility worldwide, enabling you to capitalize on booking channels and boost revenue performance.
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Our comprehensive services include:
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Central Reservation System Optimization and Support
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GDS Optimization and Support
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Hotels Booking Engine Optimization and Support
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Channel Management (OTA) Optimization and Support
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New Technology Recommendations and Implementation Support
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Interfaces Setup
With our dedicated team’s continuous advise, your hotel will stay ahead in the dynamic world of online distribution, ensuring sustained growth and success.
NEW HOTEL IMPLEMENTATION
Creating a successful first impression is crucial when opening a new hotel. Ensuring a seamless and efficient start can save you significant time and costs in the long run. To achieve this, we offer a comprehensive range of services for new hotel implementations:
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Action Plan Design
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Distribution Strategy Implementation
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Property Management System Setup
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Central Reservation System Setup
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Channel Manager Integration
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Custom Interfaces Implementation
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Business Intelligence Tools Configuration
By entrusting us with your new hotel implementation, you can rest assured that we'll optimize your operations and set you up for long-term success.
HELPDESK & TRAINING
At our company, we prioritize keeping your hotel teams well-equipped and up to date through ongoing training. Whether it's on-site visits for face-to-face engagement or continuous remote support through our helpdesk, we ensure that your staff receives the necessary training and technical assistance promptly.
We understand that independent hotels often have small teams handling multiple responsibilities simultaneously. That's why we strive to be your reliable support system, assisting you with daily inquiries and becoming your trusted right-hand.
Our helpdesk and training services encompass:
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On-site Distribution Workshops
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Online Training for Staff
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Technology Updates
With our helpdesk and training services, your hotel teams will receive the necessary support and knowledge to excel in their roles and adapt to evolving industry trends.
MAXIMIZE HOTEL REVENUE WITH TAILORED REPORTING SOLUTIONS
Managing a small to mid-sized hotel with 10-40 rooms? Our customized reporting solutions are designed to meet your unique needs, providing you with clear, actionable insights to drive performance.
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By leveraging Best Available Rate (BAR) levels based on real-time occupancy data from your Property Management System (PMS), we help you optimize revenue with minimal effort. Focus on delivering exceptional guest experiences while we take care of revenue optimization.
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Our tailored revenue strategies align with your property's specific goals, ensuring you get the most out of every booking. Partner with us today and boost profitability.
